Chill Out Spa opened its doors on the 10th November 2008. With no existing clients and a location that could best be described as somewhat off the beaten track, owner Sharon Carroll embarked on a brave and ambitious project to establish a unique high-end day spa experience set within the gated walls of Knowsley Hall Estate.
Fast forward 10 years and Sharon can reflect on a decade of ups and downs that has seen Chill Out Spa grow and flourish into a trusted brand and multi award-winning business. Chill Out Spa now boasts a loyal client base of more than 23,000 and is gearing up for a huge celebratory weekend which takes place exactly 10 years after they opened.
‘It’s been a fantastic but at times, very scary journey’ says Sharon. The early years were loss-making and we seriously questioned our sanity. That said, we knew we were building something special and I think our clients could see what we were trying to achieve. I’m really grateful for the loyalty and support they’ve shown to us over the last 10 years.’
Sharon was also keen to recognise her staff, both past and present. ‘I am in no doubt whatsoever, that the key to our success over the last decade has been the dedication and professionalism of the Chill Out Spa team. As a thank you to them, we’ve organised a separate off-site event to mark this special milestone. Can’t tell you what it is… It’s a secret!’
Looking forward, it looks like Chill Out Spa will be around for certainly the next 10 years. They are about to add non-surgical aesthetics to a long and extensive treatment menu together with enhancements to their ‘Chilled Membership’ scheme.